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  Haven House Juneau Business Plan
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 DRAFT to stimulate discussion
  
 h4. Introduction
 Haven House Juneau is a start-up not for profit social service agency serving the Juneau area with transitional services for women on release from prison. The organization was founded by Ellen Campbell who has devoted many years to helping people people who have been imprisoned to get their life back on track and become productive members of society. Ellen is currently assembling an engaged and diverse Board of Trustees to lead the organization.
  
 h4. Services
 Haven House Juneau provides Christian community, transitional housing, and life skill training for women released from prison. This is an at-risk and under-served population with few positive options. Women who leave prison with a serious determination to succeed face significant hurdles, including atrophied life skills, low earning potential, potentially destructive habits and relationships, and limited access to successful role models and supportive relationships. Haven House Juneau will provide long-term (up to two years) of transitional housing, a faith-based community with successful role models and opportunities for positive relationships, life skills training, and an opportunity to help each other.
  
 The facility provides clients within an nine-step program that teaches them necessary life skills. This collaborative approach to empowerment is the keystone to developing self-sufficiency in the clients. The steps include Christian community, personal development, vocational training, substance abuse counseling, interpersonal skills building, community involvement, leisure activities, and independent living skills.
  
 h4. The Market
  State prisons release an average of __ women prisoners annually. Juneau is home to approximately 5% of the state's population so we expect approximately 5% of these released women to choose to live in Juneau, for a total potential client base of __ per year. While our program will have the potential to serve residential clients for up to two years, we are currently assuming that an average residential stay will be one year. With six available beds, Haven House Juneau might provide residential services to __% of the eligible population.
  State prisons release over 9,000 women prisoners annually. Juneau is home to approximately 5% of the state's population so we expect approximately 5% of these released women to choose to live in Juneau, for a total potential client base of 450 per year. While our program will have the potential to serve residential clients for up to two years, we are currently assuming that an average residential stay will be one year. With six available beds, Haven House Juneau might provide residential services to slightly more than one percent of the eligible population.
  
 h4. Management
 Ellen Campbell is the founder and driving force behind the organization, but she is well into her retirement years. Ellen has recruited the following trustees, who are currently searching for an executive director, who will then recruit additional necessary staff.
 * list of trustees with short bio of each
 * ...
  
 h4. Mission
 Haven House is a faith-based organization providing encouragement and structured living opportunities to foster healing and self-sufficiency for women coming out of prison.
 * Keys to Success
 ** Empowerment of clients and acceptance of responsibility for their own recovery
 ** An engaged Board of Trustees, who accept leadership responsibility but who also participate in community with the clientele;
 ** Excellent relationships with similar service agencies in Juneau and elsewhere in Alaska;
 ** Close coordination with a variety of sources of financial assistance (for example AHFC Section 8 Housing) so that client expenses are subsidized by existing and established programs;
 ** Diligent and transparent management and accountability.
 * Near-term Objectives
 ** Secure sufficient funding, both start up and operational;
 ** Design the service program and thoroughly prepare the staff and volunteers;
 ** Purchase an appropriate home and open for business;
 ** Continually build capacity in the trustees, staff and volunteers.
  
 h4. Marketing
 Something here about how we make women prisoners, correctional staff, parole officers, etc. aware of the services we offer.
  
 h4. Operations
 * Key personnel
 * Organizational structure
 * Human resources plan
 * Product/service delivery
 * Customer service/support
 * Facilities
  
 h4. Financials
 * Assumptions and Comments
 * Starting Balance Sheet
 * Profit and Loss Projection
 * Cash Flow Projection
 * Balance Sheet Projection
 * Analysis
  
  
  
  
 ----
 backup material follows
  
  
  
  
 h3. Preliminary explorations
  
 h4. Expenses
  
 || Item || Cost || When? ||
 | purchase house | $500,000 | once at beginning |
 | administrator salary | ? | ongoing |
 | resource person salary | ? | ongoing |
 | utilities (heat, electricity, water/sewer, garbage) | ? | ongoing |
 | food | ? | ongoing |
  
 h4. Potential sources of income
  
 grants
 medicaid
 apic
 hud
 ahfc section 8
 transitional housing
  
 h4. Comparisons
  
 5 person group home
 500/w costco
 300/w fred meyers
 3.5 persons to provide 7x24 coverage
 24 hr shift - 8 hrs straight time, 8 hrs @ time-and-a-half, 8 hrs on call (sleep time)
 weekly do 2 x 24 hr shifts, 1 8 hr shift
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